She was stunned to find a note left from her Coles Online driver who delivered her groceries and shared the note on Facebook.
“When I am expecting a delivery… I always write a sign to say thank you and just a few words wishing them good health etc so they know they are appreciated,” the shopper said.
“Well, it was my turn today. Got a lovely note written on the bottom of my invoice.
“It really has lifted my spirits more than I can say.”
The Coles Online delivery driver replied to her note with some kind words.
“Thanks for the kind words,” he wrote.
“Stay safe and well. Mal, Coles driver.”
A Coles spokesperson told 7News that the supermarket will pass on the customer's kind words.
“We know lots of customers are choosing to shop on Coles Online at the moment and our Customer Service Agents are busily delivering groceries all over Australia,” the spokesperson said.
“We love to hear positive feedback from our customers when they have a good experience, and we’ll be sure to follow up and congratulate this CSA on their thoughtful delivery!”
This article originally appeared on Over60.