Telling the piano player how much you’re enjoying the song
Cruise directors are also singers and entertainers, so they’re interacting with passengers in those roles as well while on board. According to Steve, some passengers love a performance so much that they want to tell the performer right away – even in the middle of said performance. “Guests will come to talk to you in the middle of a song to tell you how much they are enjoying your music, but then it’s sometimes difficult to remember where you were, and you can lose the song,” he says. “While it’s nice that people appreciate your talent, there are other ways of showing it.”
Do this instead: wait until the performance is over so you don’t accidentally trip up the performer. You’ll enjoy the song more this way, anyway – and so will your fellow cruisers!
Not letting the crew know when there’s a problem
You may not want to bother employees or say anything negative while on your cruise, but this is a mistake. The crew is there to make sure you have an incredible experience, and they really want to help you make the most of it. Plus, your unhappiness will eventually seep out. “Guests will say they love everything while on board, and then in their survey, they’ll nitpick about very small things, and by the end of the review, they are unhappy,” says Steve.
Do this instead: if you’re not happy about something, let guest services know as soon as possible. And if you’re not happy with your meal, let the maître d’ know so they can bring you something more satisfactory. Remember: the ship’s staff and crew can’t fix something that they don’t know is wrong; let them know what’s going on, give them a chance to make it right and turn this into the best cruise you’ve ever taken. As mentioned earlier, the guest surveys are taken seriously – and used to determine staffing and pay rates – so it truly doesn’t help anyone when you’re complaining after the fact.
This article first appeared on Reader’s Digest.